Refund Policy

Neat Work Services – Refund & Service Re-do Policy

At Neat Work Services, we take pride in delivering reliable handyman and janitorial services with professionalism and care. Your satisfaction is important to us. Please review our refund and service re-do policy below:

Service Re-do Policy

If you are not satisfied with the quality of the service provided, you may request a re-do of the work within 3 days of the completed service. We will return to address and correct the issue at no additional charge.

Refund Policy

• Full Refunds are available only if the customer cancels the scheduled service with at least 24 hours’ notice before the appointment. Refunds will be issued to the original payment method.

• Deposits are non-refundable under any circumstances, including cancellations or no-shows.

• Refunds due to service issues will only be considered if a re-do is not possible or declined by the customer.

Required Documentation

To process a refund or service complaint, customers must provide photo evidence of the issue or area in question.

How to Request a Refund or Re-do

Please call us at (559) 575-5311 to discuss your concerns. We will work with you to resolve the issue promptly and professionally.